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HP App Update: Renamed and Expanded Support for More Devices

The HP app has recently received significant updates, including a name change from HP Smart and expanded support for a wider range of HP products beyond just printers, aiming for a simpler and more integrated user experience.

By LookedApp Editorial · · 8 min read

Release at a glance

App StoreVersion 26.4.0, released October 6, 2026
Google PlayListing updated October 8, 2026
DeveloperHP Inc.
PriceFree

What Changed in the Latest Update

The HP app has undergone a significant transformation, with its latest updates introducing a new name and an expanded scope of device support. For users on the App Store, the update, version 26.4.0, was released on October 6, 2026. This release clearly states that "HP Smart is now HP app!" and highlights a redesign intended to provide a simpler and more convenient experience for users.

Similarly, the Google Play listing, updated on October 8, 2026, communicates the same key changes. The application is now known simply as "HP app," moving away from its previous "HP Smart" branding. A core enhancement across both platforms is the ability to get support for a broader array of HP products. The release notes explicitly mention that this expanded support now includes HP laptops, desktops, pens, docks, and other devices, extending its utility beyond just printers.

Renaming and Redesigned Experience

The renaming of the application from "HP Smart" to simply "HP app" signifies a shift towards a more encompassing identity. This change aligns with the app's expanded support for a broader range of HP products beyond just printers. LookedApp's review has long described the app as a "singular platform designed to streamline the management of various HP devices," and this new, broader name aligns well with that established function.

Accompanying the name change is a redesigned interface, aiming for a "simpler, more convenient experience," according to the release notes. LookedApp's review highlights the app as a "comprehensive mobile solution" and a "centralized hub" for HP hardware. The redesign aims to provide a 'simpler, more convenient experience'.

This emphasis on simplicity and convenience through a redesign is crucial for an application that serves as a central management tool. As the app expands its functionalities and supported devices, a well-thought-out user interface becomes vital to maintain ease of use. The goal, as noted in LookedApp's review, is to offer an "expanded set of functionalities and a more integrated experience," which a successful redesign can significantly contribute to.

Expanded Support for a Wider Range of HP Products

One of the most impactful changes in this update is the significantly expanded product support. While the HP app has always been a go-to for printer management, the release notes now confirm its ability to provide support for a much broader array of HP products. This includes specific categories such as HP laptops, desktops, pens, and docks, clearly stating that support is "not just your printer" anymore.

This expanded support enhances the app's role in managing HP printers and computers, and offering support for a wider array of HP hardware. LookedApp's review already noted that the app facilitates management of "HP printers and computers." The update adds support for specific devices such as HP laptops, desktops, pens, and docks, aligning with the app's description in LookedApp's review as a "singular platform designed to streamline the management of various HP devices." This expanded support simplifies the user's digital landscape by centralizing management tasks and support access.

The ability to manage HP printers and computers, and access support for a wider array of HP devices from a single application, offers significant convenience. Users with multiple supported HP products, such as a printer, a laptop, or a docking station, can now manage their printers and computers and access support for these devices within a single application. This enhancement aligns with LookedApp's assessment that the app provides a "comprehensive suite of tools" for managing HP devices.

Fostering an Integrated HP Device Experience

The combined efforts of renaming, redesigning, and expanding product support point towards a clear objective: fostering a more integrated experience for HP device owners. LookedApp's review highlights that the app's evolution aims to provide an "expanded set of functionalities and a more integrated experience," and these recent updates directly contribute to achieving that goal.

This approach aims to provide a more integrated experience for users managing their various HP devices through a single mobile interface, consistent with the app's stated goal of offering an 'expanded set of functionalities and a more integrated experience'. The existing capability to monitor ink levels for printers demonstrates the app's potential for device management. LookedApp's review mentions direct access to HP customer support as a key feature, and this support is now available for a broader range of products.

The updates expand the range of devices for which the HP app offers support, aligning with its description in LookedApp's review as a "centralized hub" for HP hardware. With expanded support for more products and a redesign aimed at a 'simpler, more convenient experience,' the app continues to offer a comprehensive solution for managing HP devices.

Understanding the HP App: A Refresher

The HP app, developed by HP Inc., serves as a dedicated mobile application designed to streamline the management of a variety of HP devices. Formerly known as HP Smart, this application functions as a singular platform, providing users with a comprehensive set of tools for everything from the initial setup of new devices to their ongoing daily operations. It aims to offer an expanded set of functionalities and a more integrated experience for HP device owners, as highlighted in LookedApp's review.

This application delivers a comprehensive suite of tools for various tasks, designed to enhance the user experience with HP devices. It facilitates a guided setup process for new HP devices, and enables users to manage their HP printers and computers, including monitoring ink levels for printers. The app also allows for printing and scanning of documents and photos directly from a mobile device. Furthermore, direct access to HP customer support, including options for live chat and phone assistance, is available through the app. Users can also explore HP Printables, which offer a variety of creative content such as cards, coloring pages, and educational worksheets. The application supports sending and receiving faxes directly from the mobile device. Users can personalize their device experience, manage essential supplies such as ink, and readily access HP support resources when assistance is needed. The HP app is widely accessible, available on Google Play for Android mobile phones and tablets, and on the App Store for iOS mobile phones and iPads.

According to LookedApp's review, the HP app is primarily designed for individuals who own and operate HP printers and computers. It serves as an essential tool for those seeking to simplify the setup process for new HP devices, monitor key device metrics like printer ink levels, and efficiently manage various printing and scanning tasks directly from their mobile devices.

Furthermore, the app benefits users who value direct access to customer support, offering options such as live chat and phone assistance for troubleshooting or general inquiries about their HP products. It also appeals to individuals interested in creative resources like HP Printables, which provide a range of content such as cards, coloring pages, and educational worksheets. The application has a long history, having been available since 2011 on the App Store and 2012 on Google Play, demonstrating continuous development.

Cost and Permissions Overview

Regarding its cost, the HP app is available to users at no charge. LookedApp's review confirms that on Google Play, the application is listed with a price of 0, indicating it can be obtained without any financial outlay. Similarly, the App Store listing identifies the app as "Free" for iOS users, making it accessible to a broad audience without an upfront fee.

However, it is important to note that while the app is currently free, the developer, HP Inc., reserves the right to introduce charges for the use of select functionalities within the HP app in the future. This information is typically mentioned in the disclaimers provided in the store listings, as highlighted by LookedApp's review. Users are advised to review any terms of service for potential future changes concerning pricing for specific features.

On Android devices, the HP app requests access to several distinct permission groups during its operation. These include Location, Phone, Photos/Media/Files, Storage, Camera, Wi-Fi connection information, and Device ID & call information. LookedApp's review explains that these permissions are typically requested to enable the app to perform its stated functions effectively, such as printing directly from device storage or facilitating connection to a printer via local Wi-Fi networks. The App Store listing also indicates a content rating of 4+ for the application, suggesting its suitability for a broad audience.

Neither the Google Play nor the App Store listing provides specific, detailed information about how user data is collected, used, or shared by the developer beyond the explicit permissions requested. LookedApp's review advises that users who require a more comprehensive understanding of data practices should thoroughly review the developer's terms of service and privacy policy, which HP Inc. publishes on its website.

How to Get the Latest Update Safely

To ensure a reliable and authentic installation of the latest HP app update, users should exclusively obtain it from established and trusted platforms. This means acquiring the app either from the Google Play Store for Android devices or the Apple App Store for iOS devices, as recommended by LookedApp's review.

It is crucial for users to verify the developer of the application to confirm its authenticity. Before updating or installing, users should ensure that the app is indeed published by "HP Inc." This verification step helps to actively avoid any unauthorized or potentially malicious versions that might be circulating on less reputable platforms, a key safety measure highlighted in LookedApp's review.

Users are strongly advised to refrain from downloading the app from third-party websites, unofficial app repositories, or through modified versions, as obtaining software from these alternative sources may pose various risks to the integrity of the device and the privacy of personal data. Before completing the installation process, it is always advisable to carefully review the specific permissions requested by the app, especially for Android, as detailed in LookedApp's review.

Frequently asked questions

What is the new name for the HP Smart app?

The app is now called the HP app, as stated in the recent update release notes on both the App Store and Google Play.

What new HP products does the HP app support with this update?

The HP app now supports a wider range of HP products, including laptops, desktops, pens, and docks, in addition to printers, according to the release notes.

Does the HP app cost money?

No, the HP app is currently available at no cost. Both the Google Play and App Store listings indicate it is 'Free' or priced at 0, although the developer reserves the right to charge for certain functionalities in the future, as noted in LookedApp's review.

What permissions does the HP app request on Android devices?

On Android, the HP app requests access to Location, Phone, Photos/Media/Files, Storage, Camera, Wi-Fi connection information, and Device ID & call information, as detailed in LookedApp's review.

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HP appHP Inc.4.7★ (4.2M) · App Store

Sources

Store details were read from the public listings when this post was written; listings change over time.

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    LookedApp is independent and not affiliated with the developers of the apps it covers. App names and icons belong to their owners. Store details come from the public Google Play and App Store listings and can change after publication.