Citizens Bank Mobile Banking
FinanceScreenshots
Analysis by LookedApp · Published · Updated
The Citizens Bank Mobile Banking application serves as a comprehensive financial management tool, enabling users to perform various banking activities directly from their mobile devices. It is designed for Citizens Bank customers seeking convenient access to their accounts, offering functionalities like balance checks, check deposits, fund transfers, and bill payments. The application provides essential banking services for individuals who prefer managing their finances on the go.
What is Citizens Bank Mobile Banking?
The Citizens Bank Mobile Banking application is a finance category tool that provides users with the ability to manage their bank accounts and financial transactions using a mobile device. This application streamlines common banking tasks, allowing customers to stay informed about their account status and execute various operations without needing to visit a physical branch. Its design focuses on delivering core banking functionalities within a mobile environment.
This application is developed and published by Citizens Bank, N.A. The developer is a financial institution, ensuring that the application is directly associated with the banking services it provides. This direct development by the bank signifies its integration with Citizens Bank's existing financial infrastructure and services.
The Citizens Bank Mobile Banking application is available for users to obtain through Google Play. This platform serves as the distribution channel for the application, allowing users with compatible Android devices to find and install the mobile banking tool. The availability on Google Play indicates its accessibility to a wide audience of Android device users.
Latest on Citizens Bank Mobile Banking
Is this the real Citizens Bank Mobile Banking app?
- Established since 2012Listed since May 1, 2012, 1,000,000+ installs on Google Play.
| Developer on Google Play | Citizens Bank, N.A. |
|---|---|
| Android package name | com.citizensbank.androidapp |
| On the stores since | May 1, 2012 |
| Installs on Google Play | 1,000,000+ |
| Developer website | citizensbank.com |
| Content rating | Google Play: Everyone |
These details come from the public store listings. LookedApp doesn't host downloads: install from the Google Play or App Store buttons on this page.
Key features
- Users can view current balances and recent activity for their accounts.
- Debit cards can be frozen and unfrozen as needed by the user.
- Checks are deposited by taking photos, with same-business day credit for deposits made by 10 pm ET.
- Money transfers are facilitated between Citizens accounts and to accounts at other financial institutions.
- The application supports sending money using Zelle®.
- Users can manage all their bills in one centralized location, review payment history, and add companies for payment.
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Privacy and permissions
The Citizens Bank Mobile Banking application requests a range of permissions to function on a user's device. These permission groups include Identity, Contacts, Location, Phone, Photos/Media/Files, Storage, Camera, Microphone, Wi-Fi connection information, and Device ID & call information. These permissions allow the application to access various device functionalities, which may be necessary for features such as mobile check deposit, locating ATMs, or communicating with the bank.
The Google Play listing for the application does not provide detailed information regarding specific data retention policies, how user data is processed, or whether data is shared with third parties beyond what is inherently implied by the requested permissions. Users are advised to review the application's terms and conditions or the developer's privacy policy for more comprehensive details on data handling practices, as this information is not explicitly stated in the Google Play listing description.
Citizens Bank, N.A. publishes its privacy policy at www.citizensbank.com.
Citizens Bank Mobile Banking permissions in plain English
The Google Play listing shows 10 permission groups. Google Play also lists 9 other permissions, such as “view network connections”. That is more than most tools & utilities apps LookedApp reviews (typical: 5).
- CameraCan take photos and record video
- ContactsCan read your contacts
- Device ID & call informationCan read your device ID and call status
- IdentityCan find accounts on the device
- LocationCan use your precise location
- MicrophoneCan record audio
- PhoneCan read phone status or make calls
- Photos/Media/FilesCan read and change your photos, media and files
- StorageCan read and change files in shared storage
- Wi-Fi connection informationCan see Wi-Fi connection details
Permission names come from Google Play; the plain-English lines describe what each permission group allows, not how this app uses it.
Citizens Bank Mobile Banking at a glance
| Developer | Citizens Bank, N.A. |
|---|---|
| Category | Finance |
| Rating on Google Play | 4.7 out of 5 (160K ratings) |
| Price | Free |
| Age rating | Everyone |
What changed in the latest Citizens Bank Mobile Banking version
Google Play · Listing updated Oct 1, 2026
The release notes are general and don't list specific changes:
“Thanks for using Citizens Mobile Banking! This latest version includes: Additional bug fixes and enhancements to improve overall client experience.”
Quoted from the store listings' release notes.
Pricing
The Citizens Bank Mobile Banking application is offered at no cost to users. There is no initial purchase price required to obtain and install the application from Google Play.
The Google Play listing does not indicate the presence of any in-app purchases within the Citizens Bank Mobile Banking application. Users can access the full range of described functionalities without encountering additional charges or options to buy premium features from within the app.
Citizens Bank Mobile Banking compared with similar apps
| App | Rating | Installs | Price |
|---|---|---|---|
 Citizens Bank Mobile Banking | 4.7 | – | Free |
 Google Play Store | – | – | Free |
 MapQuest | 4.4 | 10M+ | Free |
 Speedtest by Ookla | 4.6 | 100M+ | Free |
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How to get Citizens Bank Mobile Banking safely
To ensure the authenticity and integrity of the Citizens Bank Mobile Banking application, individuals should only install it from Google Play. It is crucial to verify that the application publisher is "Citizens Bank, N.A." as explicitly stated on the Google Play listing. This verification step helps confirm that the application is indeed from the legitimate financial institution.
Users should exercise caution and refrain from downloading the application from alternative sources, such as unofficial APK mirrors or websites not affiliated with Citizens Bank. Such unofficial versions may be modified, outdated, or contain harmful elements that could compromise device security or personal financial information. Before completing installation, it is advisable to review the list of permissions the application requests to understand the access it will have to various device functions.
How to install Citizens Bank Mobile Banking
On Android (Google Play)
- Open the Google Play Store app on your Android phone or tablet.
- Search for Citizens Bank Mobile Banking, or use the Google Play button on this page to open the listing directly.
- Check that the developer under the app name is Citizens Bank, N.A..
- Check that your device meets the listing's requirement: Android 9 and up.
- Tap Install (or the price, for a paid app) and wait for the download to finish, then open the app from your home screen.
Citizens Bank Mobile Banking version and app details
| Google Play | |
|---|---|
| Last updated | Oct 1, 2026 |
| First released | May 1, 2012 |
| Package name | com.citizensbank.androidapp |
| Requires | Android 9 and up |
| Content rating | Everyone |
| In-app purchases | No |
| Contains ads | No |
| Developer | Citizens Bank, N.A. |
Who Citizens Bank Mobile Banking is for
The Citizens Bank Mobile Banking application is primarily intended for customers who hold accounts with Citizens Bank. It serves individuals who require convenient and immediate access to their banking services from a mobile device, eliminating the need for a desktop computer or a visit to a bank branch for routine transactions.
This application is particularly beneficial for users who frequently need to monitor their account balances, manage expenses, deposit checks remotely, or transfer funds between accounts. It caters to those who seek to integrate their banking activities into their daily mobile usage, providing a flexible way to handle their finances at their own convenience.
Citizens Bank Mobile Banking for kids and families
Pros
- Provides a comprehensive suite of banking functions directly on a mobile device.
- Offers the convenience of depositing checks by simply taking photos.
- Facilitates seamless money transfers, including options for Zelle®.
- Allows for efficient management and payment of bills from a single interface.
- The application is available at no cost from Google Play.
Cons
- The application is specified as available only on Google Play, potentially limiting access for users of other mobile operating systems.
- It requests access to a broad array of device permissions, which might raise privacy considerations for some users.
- Sending or receiving money via Zelle® requires both participating parties to have eligible accounts.
- The Google Play listing lacks explicit details on data privacy practices beyond the permissions requested.
Citizens Bank Mobile Banking: frequently asked questions
Is the Citizens Bank Mobile Banking app available at no cost?
Yes, the Citizens Bank Mobile Banking application is available at no cost to obtain from Google Play.
On which platforms is the Citizens Bank Mobile Banking app available?
The application is available on Google Play for Android devices.
Who developed the Citizens Bank Mobile Banking app?
The application was developed by Citizens Bank, N.A.
What are some of the key features offered by the Citizens Bank Mobile Banking app?
Key features include managing account balances and activity, freezing and unfreezing debit cards, depositing checks, transferring money between accounts, and paying bills.
What types of permissions does the Citizens Bank Mobile Banking app request?
The application requests permissions for Identity, Contacts, Location, Phone, Photos/Media/Files, Storage, Camera, Microphone, Wi-Fi connection information, and Device ID & call information.
Can users transfer money to accounts at other financial institutions using the app?
Yes, users can make transfers between their Citizens accounts and to non-Citizens accounts, and also send money using Zelle®.
Citizens Bank Mobile Banking
- Category
- Finance
- Version
- Varies with device
Download
Looking for the Citizens Bank Mobile Banking website or sign-in? Go to citizensbank.com →The developer's website, as given on the store listing.
Citizens Bank Mobile Banking ratings breakdown
Google Play 4.7 average from 160,042 ratings
- 583%
- 411%
- 32%
- 21%
- 13%
Share of ratings for each star level, as shown on the listings, as of Oct 5, 2026.
